Annapurna Finance has its roots in a development-focused NGO, aiming to make a positive impact on people’s lives and create a more sustainable institution. Therefore, the company recognizes the significance of social and financial development. For this reason, social performance management has been ingrained in the organization since its inception. To sustain its commitment to sustainable growth and impact, the organization has a dedicated Social Performance Management Department. From the philosophy of practicing responsible business, Annapurna Finance follows the triple bottom line concept, focusing on responsible finance, social performance, and environmental impact. The company conducts its work in a socially responsible, ethical, and transparent manner to demonstrate commitment and respect towards all stakeholders, including clients, employees, and their families.

The mission and vision of the organization reflects its commitment to customer centric and socially responsible business practices. The organization's overall operation aligns with the Universal standard of Social & Environmental Performance Management and Customer Protection Principles along with other regulatory requirements. This resolution of the organization also supported its significant contribution to multiple sustainable development goals, further making larger impact on customers by betterment of their socio-economic conditions and financial as well as digital inclusion.